1 Report
Intermittent error "You are not authorized to perform this action" When Loading Workbooks in Tableau Cloud
Created
Found in Release
2024.3
Last Updated
Reference ID
W-17791551
Summary
When opening or loading workbooks in Tableau Cloud, a pop-up error indicating "the user is not authorized to perform this action" appears intermittently.
Error Details
Steps to Reproduce
- Login to Tableau Cloud.
- Open/view a workbook that the user has appropriate permissions for.
- Intermittently, the error pop-ups even though permissions are noted to be correct.
Workaround
The following options can temporarily work around the issue:
- Refresh the page in the browser.
- Clear the browser cache & cookies from the Settings menu of the browser.
- Log out then back in to Tableau Cloud.
Reference IDW-17791551
1 Report