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Tilecache requests fail with HTTP 410 error resulted in blank dashboard
Created
Found in Release
2024.3
Last Updated
Reference ID
W-17846230
Summary
Tilecache requests for Tableau Cloud customers with sites on the quarantine list may fail with an HTTP 410 error. This issue occurs when the /tilecache requests are directed to non-quarantine hosts, despite the session being initiated on a quarantine host.
Steps to Reproduce
- Logged into Tableau Cloud
- Start browser's Developer tools
- Access a published dashboard on Tableau Cloud
- If the view/dashboard loaded with blank content, check the /tilecache request in the network trace
Workaround
Republish the workbook with a new name to Tableau Cloud.
Reference IDW-17846230
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