Concurrent Users Chart Not Loading in Tableau Server Resource Monitoring Tool

Tableau / Tableau Server
In Review

Created

Feb 13, 2025

Found in Release

2024.2.2

Last Updated

Feb 14, 2025

Reference ID

W-17289515

Summary

When attempting to view Concurrent Users in Tableau Server Resource Monitoring Tool 2024.2.2 and later, the chart may not load.


Note: This is very similar to the issue previously resolved under W-14524974.

Error Details

N/A - there is only a continuous spinning/loading icon

Steps to Reproduce

  1. Open the "Performance" tab in Tableau Server (RMT).
  2. Select "Environment" from the drop-down menu.
  3. On the right-hand side of the page, view the Concurrent Users chart.
  4. The chart may not load, instead showing a spinning/loading icon indefinitely.


Workaround

There are currently no recommended workarounds for this issue.

Reference IDW-17289515
In Review

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