Deployed In Spring '25
4 Reports
Deployed In Spring '25
Created
Found in Release
Spring '25
Last Updated
Reference ID
W-18096078
Summary
When We use route work action to route work item to Agentforce in omni channel flow , Omni Channel Inbound Flow for Agentforce doesn't show up in Builder Setup Page.
Steps to Reproduce
Workaround
User has to go to Einstein Bot to toggle it on and be able to see connection information after that is done
4 Reports