"There is something wrong with connector: EPS launch call error: \n" When Refreshing Extract from S3 on Tableau Cloud

Tableau / Tableau Cloud
In Review

Created

Feb 10, 2025

Found in Release

2024.3

Last Updated

Feb 10, 2025

Reference ID

W-17652286

Summary

On Tableau Cloud, extract refreshes from an Amazon S3 data source might fail intermittently with the following error:


"There is something wrong with connector: EPS launch call error: \n"

Steps to Reproduce

  1. In either Tableau Desktop or in Tableau Cloud Web Authoring, connect to an S3 data source.
  2. Create an extract with an embedded password, and publish to Tableau Cloud.
  3. Either assign the refresh to a schedule, or run the refresh manually.

Workaround

There isn't a workaround for this issue yet.
Reference IDW-17652286
In Review

3 Reports

3 Reports