The Lightning Reports & Dashboards and CRMA Dashboards have subscription failures across multiple Hyperforce instances.

Experience / Reporting & Analytics
Solution Deployed

Deployed In Spring '25

Created

Feb 9, 2025

Found in Release

Spring '25

Last Updated

Feb 10, 2025

Reference ID

W-17758208

Summary

Beginning 2025-02-09 04:30 UTC, the Lightning Reports & Dashboards subscription and CRMA Dashboards subscription began failing across multiple Hyperforce instances. This issue is impacting all Hyperforce instances on 254.7.4.

Steps to Reproduce

Any existing Lightning Reports & Dashboards subscription and CRMA Dashboards subscription are failing. The emails do not have the relevant information about the report/ dashboards present.

Workaround

The errored email has a link to the Lightning Reports & Dashboards subscription and CRMA Dashboards subscription which can be used to open the original report or dashboard in the Org.

Reference IDW-17758208
Solution Deployed

Deployed In Spring '25


8 Reports

8 Reports