12 Reports
Scheduled AD (Active Directory) Group Sync No Longer Syncs All Groups Server-wide When Groups Are Manually Synced for a Specific Site
Created
Found in Release
2022.3.21 - 2024.2.3+
Last Updated
Reference ID
W-17017935
Summary
When Tableau Server is scheduled to synchronize all Active Directory groups on the server but AD groups within a specific site are synced on-demand, the server-wide AD group sync no longer syncs all groups on the server. Instead, this syncs the AD groups for the specific site that was synchronized on-demand.
Steps to Reproduce
- Spin up Tableau Server joined to Active Directory
- Create multiple sites.
- Just two will work, the Default site and one additional site.
- Add a few Active Directory groups to each site.
- Set an Active Directory Group Sync schedule.
- Manage All Sites -> Settings -> General -> Active Directory Synchronization.
- Check the 'Synchronize Active Directory groups on a regular schedule' box.
- Set the frequency to Repeats Hourly, Every fifteen minutes, From 0:00 to 0:00
- Let the schedule run and check in the Admin View 'Background Tasks for Non Extracts' filtered to 'Queue Active Directory Groups Sync' and 'Sync Active Directory Group'
- You'll see all groups on the server are scheduled and synced.
- Head to one of the sites' Groups page and sync those Active Directory Groups
- Select All -> Actions -> Synchronize...
- Wait until the next scheduled Active Directory sync.
- Check the Background Tasks for Non Extracts. Notice only the Active Directory groups that were run the specific site will sync rather than server-wide.
Workaround
Manually synchronize all groups through the Manage All Sites -> General -> Settings -> Syncrhonize All Groups... button to reset the scheduled AD Group sync to run server-wide.
Reference IDW-17017935
12 Reports