Tableau Cloud Site Invitation Emails are Sent to Users Unexpectedly when 'Enable site invite emails' is Disabled

Tableau / Tableau Cloud
Solution Deployed

Deployed In 2024.3

Created

Oct 11, 2024

Found in Release

2024.3

Last Updated

Dec 18, 2024

Reference ID

W-16962249

Summary

Tableau Cloud users are unexpectedly receiving site invitation emails even though the 'Enable site invite emails' checkbox has been disabled.


This issue is impacting Tableau Cloud Manager (TCM) enabled sites using SAML authentication.

Steps to Reproduce

  1. Log into the site as a Cloud Admin for a site that has Tableau Cloud Manager (TCM) enabled
  2. For the Tableau Cloud site navigate to Settings > General > and deselect the checkbox to disable the option for 'Enable site invite emails'
  3. Navigate to the site Users and add a user with SAML authentication
  4. The email for invitation is sent to the user even with the above option disabled

Workaround

As a temporary workaround, the Tableau Development team is running a once daily job (on business days) to restrict the sending of site invitation emails for any sites with the 'Enable site invite emails' setting disabled.

Reference IDW-16962249
Solution Deployed

Deployed In 2024.3


22 Reports

22 Reports