Analytics Mobile App - Actions to open URL does not redirect as expected in iOS

Analytics / CRM Analytics
Solution Scheduled

Created

Nov 11, 2022

Last Updated

Feb 19, 2023

Reference ID

W-12023880

Summary

In Analytics Mobile app on iOS, a dashboard created from a dataset that contains a linkTemplate compact query in its XMD to redirect to a URL does not redirect as expected.

Issue also affects configured Actions on the dataset and one-click actions on the dashboard that redirects to a URL.

Steps to Reproduce

1. Create a dataset with a linkTemplate compact query that redirects to a URL
2. Create a dashboard with a chart or table widget sourced from that dataset
3. Note that logging into Analytics mobile app via Android or in Analytics Studio desktop the redirect functions as expected
4. Logging in via Analytics mobile app on iOS and there is no redirect option

For Configured Actions
1. Open a dataset in Edit mode
2. Click the gear icon and configure an Actions to open a record
3. Create a dashboard and add a Table with the configured actions dataset
4. Open dashboard in iOS (it can also be embedded on a page) and tap to open in expanded view
5. Tap on the link and notice it won't open the record

For one-click Actions
1. Open dashboard query and define one-click action
2. Open dashboard in iOS and tap
3. Tap on the link and notice it won't open the record

Workaround

If you have the option, access the dashboard via desktop or Android for redirect functionality.
Reference IDW-12023880
Solution Scheduled

8 Reports

8 Reports