Salesforce Files Connect will not authenticate with Microsoft Sharepoint on GCC HIgh

Experience / DXP (Digital Experience Platform)
Closed

Created

Nov 22, 2021

Last Updated

Dec 7, 2022

Reference ID

W-10002332

Summary

When Sharepoint is on GCC High (MIcrosoft's secure government environment) the Files Connect authentication process cannot be completed and setup cannot continue. The error appears when authentication is attempted and gives the following message:

"Problem Logging In"
"We can't long you in because of an authentication error"


Files Connect works properly with Sharepoint when GCC High is not involved.

Steps to Reproduce

Setup Files Connect and when attempting to complete the authentication connector, and error occurs

Workaround

There isn't a workaround for this issue yet.
Reference IDW-10002332
Closed

2 Reports

2 Reports